Cisco also has federation between different organizations using WebEx Teams, while Microsoft doesn’t yet have intercompany federation. Cisco encryption addresses the transport of data, but not the storage of encrypted data on devices. SecurityĬisco provides end-to-end encryptions of all WebEx Teams data, and customers can control their own encryption keys. Cisco WebEx Teams leverages Jabber and Cisco’s Unified Communications Manager and Hosted Collaboration Suite platforms. The Microsoft Calling Plan provides the PSTN services within Teams should you wish to source these services directly from Microsoft. Outlook, OneDrive, SharePoint and a host of other Microsoft tools provide the applications within Teams. Whereas Skype for Business had both cloud and premises-based solutions, Teams will only offer cloud-based telephony. Microsoft Teams includes a next generation voice platform that is even more tightly integrated with Microsoft Office 365. Microsoft has had the Skype for Business voice and meeting platform. At the center of their respective approaches is the fact that they each steer the user towards their rest of their proprietary solutions. Mobile Client integration with Google and Apple O/Sĭifferences Between WebEx Teams and Microsoft TeamsĮven though the Microsoft and Cisco solutions are similar, there are also several fundamental differences.
One soft client for voice, video, meetings, and messaging Inability to Federate between Cisco and Microsoft appsĪPIs to integrate third-party applications or tie features to external applications Persistent Messaging in rooms or channelsĪbility to Escalate chat to calls with or without videoĭocument Management, File Share, and UploadsĬontrol within meetings to add/drop/chat/mute individual participantsĪbility to add external people into roomsĪccess to Third-Party Applications within the platform Some of the more meaningful similarities include: Feature Both are cloud-only applications without an on-premises option, and neither can be single tenant hosted solutions.
There may be some nuance between the features as they are presented by the two solutions, but they’ll be similar. Feature Similarities between WebEx Teams and Microsoft Teamsīefore we start to dissect the differences between the two offerings, it’s worth noting that Microsoft and Cisco have many features in common. Microsoft Teams heavily leverages Microsoft Office 365 and other Microsoft solutions and provides a much tighter integration than before. It serves as the next evolution to their Skype for Business collaboration solution (and Microsoft Lync before that) and is intended to be their default unified communications solution. Microsoft introduced Microsoft Teams in 2017.
WebEx Teams brings together their Spark and WebEx technologies. They have recently rebranded Spark and called it WebEx Teams. Their approach is to provide a platform that integrates a cloud-based voice and video suite that can serve as a customer’s primary communications solution. How Did We Get Here?Ĭisco developed their Spark team platform in 2015. There have been several players, but in reality it’s developed into pretty much a two-horse race-Microsoft Teams and Cisco WebEx Teams. The concept of team communication and collaboration has been in evolution for over a decade.
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